Privacy Policy

At MatchPartner, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Hindu matrimony platform at matchpartner.in. By using our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

When you create an account, we collect information such as your full name, date of birth, gender, email address, phone number, and residential address.

1.2 Profile Data

To help you find compatible matches, we collect matrimonial profile details including religion, caste, sub-caste, gotra, mother tongue, education, occupation, income, family details, horoscope information, photos, and partner preferences.

1.3 Usage Data

We automatically collect information about how you interact with our platform, including pages viewed, search queries, matches viewed, messages sent, device type, browser information, IP address, and session duration.

1.4 Verification Documents

For profile verification, we may collect identity documents such as Aadhaar card details, government-issued photo ID, educational certificates, and income proof. These documents are used solely for verification purposes and handled with strict security measures.

2. How We Use Your Information

• To create and manage your matrimonial profile on our platform
• To provide AI-powered match recommendations based on your preferences and compatibility factors
• To verify your identity and ensure the authenticity of profiles
• To facilitate communication between interested members and their families
• To process premium subscription payments and billing
• To send you relevant notifications about new matches, interests, and messages
• To improve our platform, algorithms, and user experience
• To detect and prevent fraudulent activity, fake profiles, and abuse
• To comply with legal obligations and respond to lawful requests

3. Information Sharing

We do not sell your personal data. Your information is never sold to third parties for marketing or advertising purposes.

We may share your information only in the following circumstances:

• With other members: Your profile information is shared with other registered members based on your privacy settings and visibility preferences.
• Verification partners: We share limited data with trusted third-party verification services (such as Aadhaar-based eKYC providers) solely to verify your identity.
• Payment processors: Payment information is shared with secure, PCI-compliant payment gateways to process transactions.
• Legal requirements: We may disclose information when required by law, court order, or government authorities.
• With your consent: We may share your information with third parties when you give us explicit permission to do so.

4. Data Security

We take the security of your data seriously and implement industry-standard measures to protect it:

• Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
• Secure storage: Your data is stored on secure servers with restricted access, regular security audits, and intrusion detection systems.
• Aadhaar data handling: Aadhaar information is processed in compliance with the Aadhaar Act and UIDAI guidelines. Aadhaar numbers are never stored in plain text and are used only for verification purposes. Verification data is deleted after the process is complete.
• Access controls: Only authorized personnel with a legitimate business need can access personal data, and all access is logged and monitored.
• Regular audits: We conduct periodic security assessments and vulnerability testing to maintain the integrity of our systems.

5. Your Rights

Under applicable data protection laws, including the Digital Personal Data Protection Act, 2023, you have the following rights:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Request correction of inaccurate or incomplete personal data.
• Right to deletion: Request deletion of your personal data, subject to legal retention requirements.
• Right to data portability: Request your data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Withdraw your consent for data processing at any time by contacting us.
• Right to grievance redressal: File a complaint with our Grievance Officer or the relevant data protection authority.

To exercise any of these rights, please contact us at support@matchpartner.in.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyse usage patterns, and deliver relevant content. For detailed information about the cookies we use and how to manage them, please visit our Cookie Policy.

7. Children's Privacy

MatchPartner is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected data from a minor, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@matchpartner.in
• Platform: Contact Page